Nationwide · Based in Charleston, SC

Intervention & Case Management Services

From the first conversation through long-term recovery, we help you take clear, informed next steps.

Torchlight Recovery Group helps individuals and families navigate mental and behavioral health challenges — including alcohol use disorder, substance use disorder, and treatment placement — with clear guidance and a structured path toward recovery.

Not sure where to start? See how Torchlight works →

John Furtmeier taking a phone call in an office
Your first call is with John.

We foster change in individuals and families that promotes meaningful development of health, happiness, and wellbeing.

A structured, collaborative approach

Recovery is a process, not a moment

Effective intervention and recovery support require a coordinated process. Our model creates alignment across the individual, the family, and every provider — so each step forward is supported and intentional.

  1. Begin

    Intervention

    Professional intervention planning and facilitation, from the first inquiry through the conversation itself.

  2. Coordinate

    Case management & treatment placement

    Addiction case management, coordination across providers, and a treatment placement that fits the situation.

  3. Sustain

    Continuing care & accountability

    Ongoing recovery support, structure, and accountability that extends well beyond treatment.

The intervention process

What a professional interventionist does for you

Six steps, from the first phone call to the support that follows whatever your loved one decides.

  1. The Initial Inquiry of the Intervention Process

    The intervention process starts with an inquiry into how we can help the loved one abusing drugs or alcohol or suffering from a mental illness.…

  2. Scheduling & Assessment

    Once the family has committed to the intervention process, the dates needed for the intervention are scheduled. An assessment and information packet…

  3. Family Education

    During this meeting the interventionist discusses your situation utilizing our addiction intervention manual as a guide. Understanding addiction is…

  4. The in-Person Intervention Itself

    During this phase, the interventionist takes on the role of facilitator and directs the intervention. The family is brought in when asked to read the…

  5. Acceptance or Refusal of Help

    The loved one either accepts or declines the help being offered. Regardless of that decision, a professional interventionist should have prepared you…

  6. Continued Support

    Whatever the outcome, the interventionist should be available to handle the emotions and the inevitable volatility. If the substance user declines…

Read the full process

Clinical guidance

Licensed practitioners inform the work

Torchlight's clinical direction comes from a licensed clinical psychologist and a psychiatrist in addiction medicine — named, credentialed, and on the team page.

  • Portrait of Dr. Viktoriya Magid

    Dr. Viktoriya Magid

    Licensed Clinical Psychologist

    A licensed clinical psychologist, life coach, and keynote speaker. Her specialties include substance use and addiction, trauma and childhood trauma, anxiety, depression,…

    Full profile →
  • Portrait of Dr. Jeffrey Cluver

    Dr. Jeffrey Cluver

    Psychiatry & Addiction Medicine

    Dr. Cluver has provided clinical care across the full spectrum of mental illness and treatment settings — inpatient care, outpatient clinics, addiction medicine, and…

    Full profile →
Meet the whole team →

In their words

What families and clinicians say

  • I can’t begin to express my gratitude to John and Torchlight!

    He has completely transformed my life and that of my entire family dynamic as well!

    He not only is brilliant and knows his stuff, but he is caring, compassionate and goes above and beyond to deal with the inner workings of the family dynamics in the face of addiction. He helped me establish a core team of OUTSTANDING professionals and in a short amount of time I went from jobless and hopeless to a full-time career, with management opportunities in the very near future.

    I can’t thank John enough for completely changing my life – I wish I could keep him on forever. My gratitude towards him is endless.

  • John is a perfect combination of empathy, expertise, and experience.

    We were fortunate enough to benefit from his knowledge during a time of crisis for our family. John helped us navigate the unfamiliar world of alcohol recovery programs, assisting us in choosing a high-quality program that would best meet the needs of our family member.

    John’s rates are more than reasonable, his commitment and follow-through are unparalleled. For anyone who is experiencing the uncertainty and deep concern about a loved one experiencing a substance-related crisis, John is an invaluable resource. We are so grateful that we found him!

Common questions

Before you call, the questions families ask most

Is an intervention really necessary?

That question is best answered by asking yourself three questions:

  • Is the family in a crisis situation?
  • Have the family’s efforts to move their loved one towards wellness up to this point, worked?
  • Is doing nothing an option?
  • The truth is, that while an intervention is a stressful thing to plan, the alternative, if your loved one doesn’t get the help they need, could be much more dire.

    What is an intervention?

    An intervention is an orchestrated attempt by one or many people – usually family and friends through the guidance of a trained professional interventionist– to motivate a loved one to seek professional help with an addiction or some kind of traumatic event or crisis, or other serious problem.

    Why would we need an interventionist? Can’t we just do the intervention ourselves?

    The benefit of having a professional lead the intervention is that the interventionist has no emotional attachment to the family or the addicted individual. We are able to see the situation more clearly without the emotions involved. With a professional in charge of the intervention, we neutralize the negative dialogue that usually happens when families attempt to approach the addicted individual alone. Generally what happens when families go at it alone is that it ends in a yelling match or one family member accuses another for saying the wrong thing. This enables resentment to further drive a wedge into the family dynamic and keeps them in the problem instead of moving towards a solution and wellness for the entire family.

    All questions →
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    Confidential · Nationwide

    Talk with someone today

    Confidential consultations are available. We will walk you through the options and what a coordinated next step looks like.

    Call (843) 708-5748