Who we help
Professional Referrals
Clinicians, physicians, attorneys, and treatment centers call Torchlight when a client or family needs intervention, treatment placement, or coordinated support beyond the referring professional’s role.
Clinicians and Physicians
Torchlight can take responsibility for family coordination, intervention planning, treatment logistics, and recovery support between appointments. The referring clinician or physician remains responsible for clinical care.
John communicates with the treatment team under the permissions established by the client and family. Torchlight does not diagnose, prescribe, or replace therapy, psychiatry, or medical care.
Attorneys and Legal Professionals
Torchlight helps clients and families act on a recovery plan when substance use or mental health concerns are affecting a legal matter. We define our role at the start, protect confidentiality, and coordinate with counsel without offering legal or clinical advice.
Treatment Centers
Treatment centers can involve Torchlight before admission, during a transition in care, or at discharge. We can prepare a family for treatment, arrange Safe Passage transportation, and coordinate continuing care after a client leaves the program.
Torchlight supports the treatment plan and helps the client and family follow it in daily life. Clinical decisions stay with the treatment team.
What Happens After a Referral
Call John
The first call is a 30-minute conversation with John Furtmeier, Torchlight’s CEO. He asks what decision needs to be made, who is involved, and what support is already in place.
Confirm the right fit
John tells you whether Torchlight should lead the work. If another provider is better suited to the situation, he makes that referral.
Set the next action
When Torchlight is the right fit, John defines the next step. That may be an assessment, an intervention, treatment placement, case management, coaching, transportation, monitoring, or continuing care.
Coordinate the plan
Torchlight establishes the communication plan, permissions, responsibilities, and next check-in with the client, family, and professional team.
What to Have Ready
- Your role, organization, and relationship to the client or family
- The decision or transition that requires support
- Any immediate safety concern
- The professionals and family members already involved
- The outcome you want the first conversation to produce
Call without sending records or client identifiers through the website. John will explain what information Torchlight needs and how to share it.
How Torchlight helps
Services that fit this situation
Each can be used on its own or as part of one coordinated plan.
Intervention
The role of an interventionist is to help families and friends understand where they are exactly in this…
Learn more →Collaborative Continuing Care
Recovery does not end when treatment does. The transition out of inpatient care is often where individuals…
Learn more →Safe Passage Transportation
Safe Passage transportation provides secure, supportive travel for individuals entering or returning from…
Learn more →Confidential · Nationwide
Talk with someone today
Confidential consultations are available. We will walk you through the options and what a coordinated next step looks like.
